In the unlikely event that your order arrives damaged, you should email us at jaipurrakhi@gmail, the details along with a picture within 24 hours of receiving your order. 

All the purchases will be non-refundable.

WE STRICTLY DO NOT DO RETURNS & REFUNDS 

Exchange not accepted due to color Difference. 10 %-12% Colour difference might be there due to screen resolution and lights.

Exchange are not accepted if Customer does not like the material or colour of the product order. As we use best quality material in the market and all product details are mentioned in the Product description. We would suggest you to please read all the details before placing the order. 

Only after our team has acknowledged the receipt of your exchange request, you are requested to send back the product on the below mentioned address. Please note the reverse shipping arrangements are to be done by you. While we are working on our reverse logistics, we are currently not in a position to offer the service.

Nidhi Sethi (Jain)
112 (West), Chandrakala Colony,
Durgapura,
Jaipur, Rajasthan – 302018

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

EXCHANGE (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, the exchange product will be arranged to be delivered to you as soon as possible.

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

REFUND POLICY

WE STRICTLY DONOT DO RETURNS & REFUNDS. ONLY EXCHANGE IF DAMAGED GOODS IS RECEIVED.